To change your password and set up self-service password reset
In order to be able to change your password and enable password reset, you need to log in to the University's PirateNet services, by clicking on the word "PirateNet" in the header of every University webpage and access your account settings.
To set up self-service password resets
You can choose a security question by selecting one from a list, or you can create your own question. In addition, you will need to either set up a mobile device that can receive text messages or add your external e-mail address.
To set up your account to receive an e-mail or text message, follow the same steps outlined above. On your account screen, you will see the option to add a "Forgotten Password Question" and a "Forgot Password Text Message" (screen shots below).
PLEASE NOTE: Whether you choose to add your secondary e-mail address or a cell phone number, you will need to answer your "Forgotten Password" question. If you do not set up the Forgotten Password Question and either your secondary e-mail or cell phone number, the process to do a self-help password reset will not successfully complete.
Forgotten Password Question
Forgot Password Text Message
What if I don't set up a security question or a text message telephone number?
If you do not set up a security question or a telephone number to receive a text message and your password expires or you forget your password, you will need to call the Service Desk at (973) 275-2222 for assistance.
What if my account is locked?
NOTE: If you have recently updated your password, please ensure that all your devices have also been updated to reflect your current password. This includes your University-issued computer, cell phone / mobile devices, tablets and / or home computers. This update would also include updating your password to the "campus" wireless network.
Your password allows you to access important personal information, including your e-mail, grades and more. Please review the following: